Lifeline Support Program

Programs

What is Lifeline Support?

Lifeline Support is a federal program that subsidizes residential local telephone or Internet service for income-eligible customers at their primary residence. 51视频 participates in limited areas of the Alabama, Maine, Massachusetts, Missouri, Vermont and West Virginia service territories.

Programs

What is Lifeline Support?

Lifeline Support is a federal program that subsidizes residential local telephone or Internet service for income-eligible customers at their primary residence. 51视频 participates in limited areas of the Alabama, Maine, Massachusetts, Missouri, Vermont and West Virginia service territories.

Qualifying customers receive a $9.25 discount on their telephone or internet service at their primary residence. Lifeline benefits can be combined with the $30.00 Affordable Connectivity Program benefit. Lifeline participants may also qualify for free toll blocking to help control long-distance usage. Customers using this offering can still use pre-paid calling cards or dial-around services to place long-distance calls from their homes.

Only one Lifeline Program discount is available per household, a household being defined as any individual or group of individuals who live together at the same address and share income and expenses. The Lifeline Program benefit is non-transferable. Consumers who willfully make false statements in order to obtain the discount can be punished by fine or imprisonment or can be barred from the Lifeline Program.

Find out if you’re eligible and apply

  • Click on the link below to download the application, and eligibility guidelines.
  • Call us at 855-891-7291 to see if a Lifeline benefit is offered in your area of 51视频鈥檚 Alabama, Maine, Massachusetts, Missouri, Vermont and West Virginia service territories.聽聽 If your address is not eligible, you may be able to apply the $9.25 benefit to your cell phone via your cell phone service provider.
  • Apply for Lifeline through the Lifeline program鈥檚 National Verifier online portal or by mailing a paper application form (available at the National Verifier online portal after entering your state) with your proof of eligibility document(s) to:
Lifeline Support Center
P.O. Box 7081
London, KY 40742
  • STEP 1: Claim your benefit.
  • Once approved, call us at 855 -891-7291 to have your Lifeline benefit applied.   Please provide your confirmation number to ensure your discount is applied to your qualifying service.